Productivity – Streamlined business processes may allow your employees to accomplish more in less time. Labor costs – Automating certain applications can reduce the number of people required to support your business. Financial performance – More accurate financial reporting can speed receivables or give you a more accurate picture of your short- and long-term balance sheet. Inventory management – Keeping a closer eye on inventory can speed inventory turns and reduce the amount you must spend on slow-moving products. Pricing – Real-time financial reporting may give you a clearer picture of your overall costs and help you improve margins on your products or services. Customer revenue – By using CRM to recognize customer needs, you can increase revenue per customer, or reduce customer turnover rates. Technology maintenance and support – Less money may need to be spent on maintaining out-of-date legacy systems, improving your bottom line. Process improvements – You may be able to eliminate certain costs through automation; for instance, electronic billing can reduce paper invoices, mailing costs, and even certain bank deposit fees.

As a result, it is unable to clearly analyze links between customer orders and shipments, resulting in a loss of margin and unnecessary investments in inventory. It needs to use SAP Business One to give them an overview of its business – specifically trends in customer demand and supply – to help them improve inventory turns, improve margins, and increase overall customer revenue. The benefits it may analyze include:

Margin visibility – Getting a clearer picture inventory costs compared to sales prices may result in an increase in margin. Improved revenue per customer – More accurate warehouse reports can help identify out-of-place inventory and other issues that can reduce revenue. Labor savings – More accurate shipments can reduce returns, allowing the company to hire fewer people for the returns department. Reduced inventory – Improvements in inventory can speed up turns, or allow the company to carry a greater number of lines.

It also needs to identify out-of-date items more quickly, so it doesn't have to discount old merchandise too heavily. Finally, it wants a clearer picture of customer buying behavior to help it choose more profitable inventory that will better match customer needs and help increase its customer base. Its benefit analysis might include:

Increased number of customers – How many additional customers will it acquire or retain each month through its improved service? IT maintenance costs – Linking the Web site to the store inventory can reduce charges to update its Web site frequently. Reduced stock – Better purchasing can reduce the amount of "out-of-date" merchandise that is sold at a discount. Improved revenue per customer – Matching customers to available stock can help improve overall margins. Administrative savings – Less money will be spent on data entry, faxing, and warehouse downtime.

It expects to use SAP Business One to help manage the organization's contracts better, improve the accuracy of its invoices and improve overall customer retention through better service. Potential implementation benefits include:

Improved revenue per consultant – Up to 5% of potential revenue may be lost due to consultants' not fully billing for the work they do. Automating the process may reduce this amount by 0.25% or more. Improved customer retention – Improved record-keeping and management of customer contracts will improve the service offered. More efficient collections – Properly tracking projects and providing more accurate invoices can reduce the number of billing disputes and increase the speed of receivables. Labor savings – Improved processes may reduce the need for support staff by one full-time employee.

It wants to use an integrated business management solution to improve information flow between the different aspects of the business. It hopes to reduce inventory, improve employee productivity, and make sure it takes advantage of all revenue opportunities with its customer base, including service revenues it is missing because it can't identify customers whose equipment is out of warranty. Its benefits analysis can include:

Labor costs – Improvements in efficiency may help it reduce the number of employees needed on the shop floor. Reduced inventory – More accurate reporting helps reduce inventory. Improved procurement – The ability to view previous purchases and monitor supplier performance will help reduce purchase costs. Improved revenue per customer – By selling additional service contracts, this manufacturer improves overall revenue. Reduced paper costs – Better communication between systems eliminates the need to print and deliver work orders.